Smthy - AI-Powered Landscape Architecture Project Management

Privacy at a Glance

Key points about how we handle your data

Encrypted Storage

All data is encrypted at rest and in transit using industry-standard encryption

No Data Selling

We never sell your personal data or project information to third parties

GDPR Compliant

Full compliance with GDPR and other privacy regulations worldwide

Data Portability

Export your data anytime in standard formats if you decide to leave

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company information, and billing details if you subscribe to a paid plan.

Project Data

We store the documents you upload, quote items you create, and project information you enter into our platform. This includes PDFs, extracted text, categorizations, and pricing data.

Usage Analytics

We collect anonymized usage data to improve our service, such as feature usage patterns, performance metrics, and error logs. This data cannot be linked back to individual users.

2. How We Use Your Information

• Service Delivery: To provide and maintain the Smthy platform and its features
• AI Processing: To process your documents and provide AI-powered features like semantic search
• Support: To respond to your questions and provide customer support
• Communication: To send you important updates about your account and our service
• Improvement: To analyze usage patterns and improve our platform (using anonymized data only)

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict role-based access controls and multi-factor authentication
• Infrastructure: Hosted on secure, SOC 2 compliant cloud infrastructure
• Monitoring: 24/7 security monitoring and incident response procedures
• Audits: Regular security audits and penetration testing

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (hosting, payment processing, customer support)
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• Business Transfers: In the event of a merger or acquisition (with advance notice to users)

5. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct your personal information at any time
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in machine-readable formats
• Objection: Object to certain types of data processing

To exercise these rights, contact us at privacy@smthy.com.au

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@smthy.com.au

Address: Perth, Western Australia

Questions About Privacy?

We're here to help you understand how we protect your data and respect your privacy.

Your Privacy is Our Priority